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 News Release
October 4, 2007
EnCORE to play big role in Manitowoc's new Portugal
facility
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| EnCORE is already well-established at other Manitowoc facilities around the globe, offering both remanufactured parts and complete cranes. |
High Resolution Photograph
Manitowoc Crane CARE’s rebuild and refurbishment brand EnCORE will be a
highlighted service in Manitowoc’s new facility in Baltar, Portugal. It will
also be the EMEA center of excellence for the EnCORE repair and refurbishment
program for tower cranes and self-erecting cranes.
EnCORE is already well-established at other Manitowoc facilities around the
globe, offering both remanufactured parts and complete cranes. It allows
Manitowoc customers to extend the working lives of their cranes, maximizing
productivity and profitability. Manitowoc Crane CARE is Manitowoc’s customer
service brand for lifting products, handling parts, service, training and
technical documentation.
Orlando Mota, director of Manitowoc Crane CARE for Iberica, said customers
are already seeing the benefits of EnCORE.
“Most of our customers today are interested in maximizing the value of their
assets and using remanufactured parts or refurbishing a whole crane allows them
to do that,” he said. “Potain cranes are engineered to a rigorous standard and
are designed for extended product life cycles. EnCORE allows them to maximize
that cycle.”
The EnCORE workshop at Baltar covers over 7500 m2 and includes
several engineers working across seven individual work stations. The engineers
have responsibility for operations such as welding, electrical maintenance,
painting and more. The workshop has two test zones, one for self-erecting
cranes and the other for top-slewing tower cranes.
The EnCORE facility has the capacity to refurbish complete cranes, mast
sections, motors and reduction gear boxes.
Thibaut Le Besnerais, vice president of Manitowoc Crane CARE in EMEA, said
the brand has dedicated significant resources to customer service at the Baltar
plant.
“In addition to the EnCORE workshop and staff we have 20 fully-equipped
service vans and we will be the point of source for over 200,000 parts for
Grove, Manitowoc and Potain cranes,” he said. “We have a 1000 m2
warehouse which aims to handle all parts orders within 24 hours. We are also
able to call on the substantial support of other MCG logistics centers in
Decines, France and Wilhelmshaven, Germany – as well as Shady Grove and
Manitowoc in the US.”
About The Manitowoc Company
The Manitowoc Company, Inc. is one of the world's largest providers of lifting equipment for the global construction industry, including lattice-boom cranes,tower cranes, mobile telescopic cranes, and boom trucks. As a leading manufacturer of ice-cube machines, ice/beverage dispensers, and commercial refrigeration equipment, the company offers the broadest line of cold-focused equipment for the foodservice industry. In addition, the company is a leading provider of shipbuilding, ship repair, and conversion services for government, military, and commercial customers throughout the U.S. maritime industry.
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